We appreciate this opportunity to tell you why trusting Clendening Properties to locate your next tenant and manage your rental property will prove to be a wise decision. Property management is our only business. We specialize in attracting, screening and placing quality tenants, and successfully and profitably managing investment properties. You can rest assured knowing that your rental property is in good hands under our management. We know the rental markets of San Luis Obispo County inside and out. Without a doubt, it is a renter's market right now. Are you ready and able to deal with this, and do you know how to make sure you will not find yourself with a vacant property month after month during this challenging time?
The benefits of using an honest, reliable, experienced and local property manager far outweigh the minimal costs. Our services are worth every penny in terms of minimizing your operating costs and maximizing your occupancy rate and revenue. We will also save you invaluable time and energy. Essentially, you get to realize the financial benefits of your investment without having to deal with any of the myriad day-to-day details.
Every positive rental experience begins with very careful tenant selection. Attracting the right tenants and having a strategy for keeping them happy is what property management is all about. Did you know that many bad tenants target owner-managed rentals because they know they won’t pass the scrutiny they expect from professional property managers? Some also target property management companies that they know are lax in their due diligence. We have the skills and experience to help you avoid bad tenants from the start. It is not enough to just run a credit report and call a former landlord for a tenant reference. We do much more than that to help you avoid being stuck with a bad tenant, including the use of some advanced investigative techniques learned from previous employment in law enforcement.
Good tenants seek out properties managed by professionals because they know their value in the rental marketplace and they justifiably expect to receive a high level of service from property managers. We treat everyone with courtesy and respect, and we show vacant property whenever anyone wants to see it, when it is convenient for them. We never ignore or fail to return phone calls, and our advertising and website are always completely current. Unfortunately, these simple but crucial elements are often ignored by some property management companies, and are leading causes for protracted vacancies in many cases. Hard work, attention to detail, diligence, professionalism and a strong commitment to our clients’ needs is what you can always expect and will always get from Clendening Properties.
After placing quality tenants in your property, it is important to retain them. Tenant retention is a frequently overlooked but very important component of a good property management program. Our full-time property management service is designed to keep things running smoothly. After all, you bought your investment property to be a profitable financial investment, and not to create an often difficult and time-consuming part-time job for yourself. We do a lot for a very modest fee that pays for itself in terms of the results we achieve and the benefits we provide to you.
The following is a list of just some of what we will handle for you: rent collections; serving legal notices when necessary; providing detailed monthly and annual accounting statements; paying any bills like mortgages, taxes, insurance premiums, maintenance bills and utility invoices; making direct bank deposits of rental proceeds for clients; performing comprehensive move-out walkthroughs; handling security deposit refunds and deductions; keeping up with local market rents and conditions so you don’t have to; advertising, marketing, showing and leasing properties; performing frequent property drive-bys; property inspections; obtaining estimates; coordinating repairs and large projects; monitoring the performance of contractors and investigating and resolving complaints from residents and tenants when services are not properly provided; maintaining solid working relationships with many local vendors and service providers who appreciate our trust and repeat business by rewarding our clients with fair prices and honest work; personal response to all tenant complaints and requests including handling emergencies 24 hours per day, 7 days a week; dealing with all neighbor and homeowner association complaints; warning tenants when necessary about lease violations; keeping you in compliance with fair housing laws and property disclosure requirements; property file, computer data and document management; maintaining professional working relationships with local and competent accountants, insurance agents and attorneys... WE DO IT ALL AND MORE!
Utilizing our Full Service Property Management option, you will never again have to worry about managing your rental property. We handle all of the above details for one low monthly fee. Some other companies charge up-front fees just to "set up your file." Some also charge significant "contracting” fees for obtaining estimates and overseeing maintenance work on your property. Some even charge you for having their “For Rent” sign in front of your property, early contract cancellation fees, and management fees that continue to be charged even while the property is vacant. All of these bogus fees and charges will eat into your profits. We do not charge any such fees. We believe that "full service" really means full service. What we wonder is, how would one of the companies charging any of those bogus fees define their “full service property management?” What would it include if all those things are considered extras? Please compare costs, especially under various scenarios in the case of the companies who charge you percentages for overseeing repair work that your property will need from time to time, as all properties do. You will find that with our simple and all-inclusive fee structure, we are very fair and affordable, especially considering the excellent service and real benefits we provide.
We only charge two types of fees to keep things simple and fair. There is a monthly management fee for full service management as described above, and a tenant placement fee. Our monthly management fee is calculated as a percentage of your rental income. This provides an effective incentive for us to maximize market rents, while staying competitive within the market, of course. We earn a low, flat-rate placement fee each time we locate, screen, qualify, negotiate, and ultimately sign a rental agreement with, a new tenant. Whether you only want us to find your next tenant, or for us to also manage the tenancy after the tenant is placed, please use the form at the bottom of this page to request a free, no obligation, and no “sales pressure” quote. You may also call us at (805) 772-8848.
We never ask you to pre-pay us a cent before we perform what we are hired to perform. Any and all fees that we earn will always be paid from the rental proceeds we collect. In other words, if you hire us to find you a tenant and we don’t find you a tenant, we do not expect to be paid. We also do not collect any fees during vacancy periods. This policy is a very strong incentive for us to work as hard as possible for you. It is also the fair and right way to do business.
Property management is our only business and we know that we are the best local choice. We invite you to find out for yourself what a positive difference our property management services can have on your investment. If you are ever unhappy for any reason, we promise to make it right, the first time. Our lines of communication are always open to clients and tenants alike. Please contact us today to discuss your property management needs so you can start enjoying all of the benefits we offer right away.
Sincerely,
John Clendening
Owner/Broker/Property Manager